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Dispute Resolution Services

Mediation, Arbitration & Litigation Consulting

Mediator

DOREEN M. SAUNDERSON

Doreen has had a successful litigation career over 37 years. She has advised and represented clients in a number of industries including insurance, construction, oil and gas services, production and pipelines and more. Her approach has been client focussed with careful attention to details and analysis to provide the best possible assessment of litigation risks and chances of success. She has appeared before all levels of court in Alberta with success, usually achieving outcomes consistent with her assessment of the claims. 

Doreen is shifting her focus from representing clients to providing dispute resolution services including acting as a mediator, arbitrator and litigation consultant. Over the last several years Doreen has built up experience mediating a broad range of claims including personal injuries, property damage, construction, employment, commercial and corporate disputes. She brings her years of experience before the courts to her analysis of matters to assist parties to assess their litigation risks and reach settlements.

  • Industries
    Insurance
    Construction
    Health

    Services
    Alternative Dispute Resolution Litigation
    Mediation + Arbitration

    Education
    University of Alberta, 1988,
    Bachelor of Laws Gold Medalist

    Admissions
    Alberta, 1989

    Overview
    Much of Doreen’s experience has been representing insurers and their insured defendants in various matters, including personal injury, fire losses, construction defects, product liability, pipeline, industrial and energy industry losses. She has also represented plaintiffs in subrogated claims and other actions and handled coverage litigation for both insurers and insureds. Doreen’s trial experience has given her valuable insight into the way the judiciary thinks about and reacts to cases. She has represented a wide variety of parties in many types of litigated disputes, analyzing the facts, law and issues and assisting her client to reach a reasonable resolution as early and cost effectively as possible. Doreen has participated in hundreds of ADR processes as counsel representing her clients, including private mediations and JDRs, providing an excellent frame of reference for analyzing and evaluating disputes as a mediator.

    Doreen’s experience enables her to understand a variety of issues within various sectors, including: Agriculture, Civil Claims, Community, Condominium, Construction / Engineering, Corporate + Commercial, Energy / Oil + Gas, Environment, Estate Disputes, Faith Groups, Family Business, General Practice, Government, Group Facilitation, Healthcare, Insurance Claims, Land Use, Landlord + Tenant, Non-profit Sector / Societies and Real Estate.

  • ING Insurance Company of Canada v. Manuel, 2008 ABCA 201

    King County (a Washington Municipal Corporation) v Gelhaus, 2022 ABQB 2

    Nova Pole International Inc v Permasteel Construction Ltd, 2018 ABQB 672

    Gas Plus Inc v Levelton Consultants Ltd, 2017 ABQB 655

    Bumstead v Dufresne, 2017 ABCA 122

    Keyland Development Corporation v Rocky View (Municipal District No 44), 2016 ABQB 735

    Primewest Energy Inc v Texacana Turbines Inc, 2016 ABQB 715

    Bumstead v Dufresne, 2015 ABQB 787

    Keyland Development Corporation v Cochrane (Town), 2014 ABQB 458

    Carscallen v. Chubb Insurance Company of Canada, 2013 ABCA 263, Alberta Court of Appeal

  • Canadian Defence Lawyers
    Member 2000-Present

    Canadian Bar Association Alberta, Insurance Law Section (South)
    Member 1991 - Present

    Canadian Bar Association Alberta, Civil Litigation Section (South)
    Member 1991-Present

    Law Society of Alberta
    Member 1989-Present

    Calgary Bar Association
    Member 1988-Present

  • Member of the Board of Directors, MS Society of Alberta, 2008-2015

    Board of Directors, The YWCA of Calgary, 1993-1997

    Editor-in-Chief, Alberta Law Review, 1987-1988

    Board of Directors, Calgary Women's Centre

    Board of Directors, The Back Door

    Board of Directors, CFSIDS

    Board of Directors, Children's Legal and Educational Centre

    Board of Directors, Resource Centre

  • Product Liability Law, The Best Lawyers™ in Canada: 2025

    Insurance Law, The Best Lawyers™ in Canada: 2013 - 2025

    Leading Practitioner: Litigation - Product Liability, Canadian Legal Lexpert® Directory: 2024

    "Litigation Star", Benchmark Canada: 2014 - 2024

    "Repeatedly Recommended" Litigation - Product Liability, Canadian Legal Lexpert® Directory: 2023

    "Repeatedly Recommended" Litigation - Commercial Insurance, Canadian Legal Lexpert® Directory: 2019 - 2022

    "Distinguished", Martindale-Hubbell® Peer Review Ratings™: 2013, 2016 - 2021

    University of Alberta Law School Gold Medal

    Peter Lougheed Scholarship

Testimonials

 

Services

  • Mediation is a process by which parties attempt to resolve their disputes by agreement.  A mediator meets with the parties to facilitate the discussion of the issues and settlement negotiations.  Mediation results in a voluntary settlement.  The mediator does not impose an outcome on the parties.  Mediators  guide the discussions and negotiations.  Under the Alberta Rules of Court parties must complete some form of dispute resolution process before trial in the Court of King’s Bench.  Private mediation is one of the options to satisfy this requirement.  It is advisable before trial in almost every case to test and assess one’s case and ensure full knowledge of the opportunity to settle.

    Mediation can be conducted in person or by virtual meeting platform.  There are some advantages to the parties and counsel being present in one place; however, Doreen will conduct mediations in the format that the parties prefer.

    As a mediator Doreen assists parties in identifying the strengths and weaknesses of their case and assessing their litigation risks.  She will ask questions and provide insights where it is beneficial to the parties to guide their discussions and consideration of the issues.  Having resolved thousands of cases herself she can provide suggestions for negotiation strategy.  Doreen can also apply her decades of experience to provide insight to the parties on how the Court might assess their evidence and arguments at trial. 

    The process for mediation can be flexible and tailored to the case and the parties.  Mediation typically starts with a plenary session with all participants and opening statements followed by caucusing with each party and the exchange of offers.  Doreen believes that the mediation process should be flexible and allows it to evolve in each case, sometimes bringing the parties or counsel back together for more direct communication where that is preferred or can advance the goal of reaching resolution.  With this approach Doreen ensures that the parties remain engaged in the litigation process.

    Doreen’s intention is not to book herself fully too far in advance to be available for mediations to be booked within a few months.  To see Doreen’s current availability please see the calendar function here (link to calendar) in text goes here.

  • Arbitration is a dispute resolution process that can be used where the parties are seeking a final conclusion to their dispute.  Arbitration can be heard and decided by a single arbitrator or a panel of arbitrators.  In arbitration the parties present their evidence and legal arguments to private arbitrators who hear evidence and arguments and adjudicate the dispute.  The rules for the admission of evidence can be less formal than in trials.  Doreen is available to act as a single arbitrator or to sit as a member of a panel of arbitrators.

    Arbitration can be a useful process to address all or some of the substantive issues in the dispute.  Arbitration can also be used as a means to resolve interim issues and procedural issues that are affecting the progress of the dispute.  Doreen can be available on shorter notice to address such issues more quickly than the Court can provide times for hearings about such issues. 

  • Doreen does not intend to act as counsel for parties in disputes that are in litigation.  However, she is available to consult to counsel in relation to their litigated matters.  Such consulting could improve providing advice and guidance on both procedural and substantive issues affecting the dispute.  Doreen can apply her years of litigation experience to provide an objective opinion on the quality of available evidence and on the strengths and weaknesses of litigation positions and arguments.  Doreen can review the available evidence and arguments and provide an objective opinion on the value of a claim.  With so much experience handling and resolving disputes, Doreen can assist and advise on settlement negotiation strategies.

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